Well, thanks to HAR568 and a concerned and caring sales person, I was able to speak to my dealerships Infiniti Corporate Service Representative. I explained my frustration with Infiniti Consumer Services, and the fact that I have found "several" other EX35 owners experiencing the same or similar issues. I told him I was not looking for anything from Infiniti, not a buy back, not financial compensation. I just wanted my brand new EX35 that I really like a lot, not to leak under any reasonable circumstances. He still was not convinced there was an issue. He did agree to investigate my claim of other owners issues, by looking into the Infiniti dealership service records for EX35 owners that had reported sunroof leaks. I would also like to keep track of owners that have had roof leaks so I can "compare" what I have found with what his investigation comes back with. If you are an EX35 owner and have reported a sunroof leak to your dealership, or are planning to, PLEASE send me an e-mail or post in the forum, the name and state of the dealership where you reported the leak, and the date you first reported it. If you want to send me details of the number of repair attempts and any other responses from Infiniti, I would appreciate it. I am only trying to gather information to support a satisfactory response and fix for the problem. I do not need or want any personal information. You can send your info to
ron_tek@verizon.net or post it in the forum. If anyone else wants a copy of the list I create, they are welcome to it.
Ron
07-01-2008, 05:31 PM
Leaky Roof UPDATE !
Linear Mode
