-REVISED- 2013 INFINITI JX35, 2014 QX60; ENGINE WILL NOT START (NO CRANK)
All of the following:
-The engine will not start (no crank; starter will not engage) when pushing the ignition switch, and
-“I-Key Error” message is displayed in the combination meter, and
-B2604 (PNP/Clutch Switch) is stored, past or present.
ALL INFINITI MODELS; FLUID LEAK REPAIR SERVICE INFORMATION
The following information is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation.
2013 INFINITI JX35, 2014 QX60; CONFIRM NEWEST TCM PROGRAM
If a vehicle that matches the above APPLIED criteria is being serviced for any reason, do the following:
a. Check for available TCM reprograming using CONSULT-III plus.
b. Perform any reprograms that are available for the TCM.
2013-2014 INFINITI; PREVIOUSLY REGISTERED I-KEY WILL NO LONGER REGISTER IF NEW I-KEY REGISTERED FIRST
When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns
2013 INFINITI JX, QX56, 2014 QX60, QX80; REMOTE ENGINE START SERVICE INFORMATION
If a customer states the Remote Engine Start (RES) feature of an applied vehicle is “not working”.
2013 JX35, 2014 Q50, QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY
If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions.
2013 INFINITI JX35, 2014 INFINITI QX60; TCM CALIBRATION DATA “WRITE” PROCEDURE
The Service Procedure in this bulletin contains the steps to perform TCM Calibration Data “Write” Procedures. These procedures are to be used when a CVT and/or Transmission Control Module (TCM)
is replaced.
VARIOUS INFINITI MODELS; INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START
Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz.
In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM.
2013 INFINITI JX35; REMOTES DO NOT WORK 20 MINUTES AFTER LOCKING THE DOORS
All functions of an Applied Vehicle’s remotes will not work after the doors have been locked and the BCM goes into “sleep mode” (about 15-20 minutes).