2005-2013 ALL INFINITI MODELS; CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART
This TSB is for troubleshooting of CAN Modules with “Diag-On-CAN” Diagnostics. The flow charts are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units.
1990-2013 ALL INFINITI MODELS; STRUT REPLACEMENT GUIDELINES
This bulletin provides information to identify:
A leaking strut or a shock absorber that qualifies for replacement under warranty.
A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement.
A strut or shock absorber that should be replaced due to rod resistance/noise issues.
ALL INFINITI MODELS; MIL ON WITH DTC B2190
DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons:
1. Something other than an Intelligent Key is inserted into the Key-Slot.
2. An Intelligent Key issue.
3. A wiring issue between the Key-Slot and the BCM.
4. A Key-Slot issue.
-REVISED- VARIOUS INFINITI MODELS WITH NAVIGATION SYSTEM; HANDS-FREE PHONE POOR SOUND QUALITY
The customer reports (or has previously reported) that people on the other end of a phone call cannot hear them.
Customer report may include:
• Voice is choppy or cuts-out.
• Voice sounds distant.
• Voice sounds as if speaking through a tunnel.
• Voice sounds like it is under water.
2009-2012 INFINITI FX; FUEL GAUGE READS “EMPTY” AFTER FILLING TANK
An applied vehicle has a fuel gauge that registers “empty” after the fuel tank has been filled up full.
2011 INFINITI EX35, 2009-2011 FX35; SHIFT RESPONSIVENESS ISSUES
That the customer has experienced or is experiencing:
• Harsher than expected down shifts when coasting to a stop
• Hesitation/lag when accelerating after coasting
• Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop)
• Engine rev matching during moderate to heavy braking
-REVISED- VARIOUS INFINITI MODELS WITHOUT NAVIGATION SYSTEM; HANDS-FREE PHONE POOR SOUND QUALITY
The customer reports (or has previously reported) that people on the other end of a phone call cannot hear them.
Customer report may include:
• Voice is choppy or cuts out.
• Voice sounds distant.
• Voice sounds as if speaking through a tunnel.
• Voice sounds like it is under water.
-REVISED- ALL 2011-2013 INFINITI MODELS; XM SATELLITE RADIO / WEATHER / TRAFFIC ACTIVATION
Instruction to activate the following services:
• XM satellite radio
• NavTraffic
• NavWeather