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2011 G37 Sedan
2011 Infiniti G25 / G37 Sedan Service Bulletins
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Access denied ITB13-008
2009-2013 ALL INFINITI MODELS; CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION
Customers concern of a “clicking” noise coming from either left or right front/rear axles during take-off/acceleration.

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03-23-2013
229.82 Kbytes Hits 109
Keywords: clicking front noise rear axle
Access denied ITB13-007
ALL INFINITI MODELS; REMOVING FOREIGN MATERIAL FROM THE WINDSHIELD
Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool.

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03-23-2013
101.89 Kbytes Hits 114
Keywords: windshield removing foreign material
Access denied ITB13-006
2005-2013 ALL INFINITI MODELS; CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART
This TSB is for troubleshooting of CAN Modules with “Diag-On-CAN” Diagnostics. The flow charts are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units.

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03-22-2013
376.42 Kbytes Hits 87
Keywords: communication flow network diagnostic
Access denied ITB99-001a
1990-2013 ALL INFINITI MODELS; STRUT REPLACEMENT GUIDELINES
This bulletin provides information to identify:
  • A leaking strut or a shock absorber that qualifies for replacement under warranty.
  • A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement.
  • A strut or shock absorber that should be replaced due to rod resistance/noise issues.
 
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03-20-2013
126.33 Kbytes Hits 300
Keywords: suspension strut
Access denied ITB12-054a
-REVISED-
2010–2013 ALL INFINITI MODELS; NAVIGATION SOFTWARE UPDATE
One or more of the following is occurring on an Applied Vehicle:
  • Specific addresses cannot be entered.
  • System reboots when:
  • On long trips with a destination set
  • Within a few minutes of starting the vehicle
  • A destination is set or during the process of setting
  • The logo appears after the system shuts off
  • Predictive lines are not present on M.
  • System locks up with many functions operating at one time (USB, Bluetooth, MP3, vehicle in reverse/camera operating, etc.).
  • POIs are missing because Application disc of new map update was not installed.
  • Popping noise while entering the vehicle if the customer was on a Bluetooth Handsfree call that connected to the vehicle mid call.
  • Incoming call cannot be heard or received when using iPhone 5.

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03-06-2013
626.90 Kbytes Hits 128
Keywords: update software navigation
Access denied ITB13-002
ALL INFINITI MODELS; MIL ON WITH DTC B2190
DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons:
1. Something other than an Intelligent Key is inserted into the Key-Slot.
2. An Intelligent Key issue.
3. A wiring issue between the Key-Slot and the BCM.
4. A Key-Slot issue.

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02-16-2013
45.34 Kbytes Hits 52
Keywords: b2190 mil dtc
Access denied ITB12-063c
-REVISED-
VARIOUS INFINITI MODELS WITH NAVIGATION SYSTEM; HANDS-FREE PHONE POOR SOUND QUALITY
The customer reports (or has previously reported) that people on the other end of a phone call cannot hear them.
Customer report may include:
• Voice is choppy or cuts-out.
• Voice sounds distant.
• Voice sounds as if speaking through a tunnel.
• Voice sounds like it is under water.

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11-28-2012
1.53 Mbytes Hits 141
Keywords: hands-free phone poor quality sound
Access denied ITB12-027d
-REVISED-
2009-2012 INFINITI G37 SEDAN, G37 COUPE, 2009–2012 G37 Convertible; SHIFT RESPONSIVENESS ISSUES
That the customer has experienced or is experiencing:
• Harsher than expected down shifts when coasting to a stop.
• Hesitation/lag when accelerating after coasting.
• Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop).
• Engine rev matching during moderate to heavy braking.

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11-15-2012
810.20 Kbytes Hits 229
Keywords: issues responsiveness shift
Access denied ITB12-023b
-REVISED-
2011 INFINITI G25; SHIFT RESPONSIVENESS ISSUES
That the customer has experienced or is experiencing:
• Harsher than expected down shifts when coasting to a stop.
• Hesitation/lag when accelerating after coasting.
• Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop).
• Engine rev matching during moderate to heavy braking.

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11-14-2012
707.73 Kbytes Hits 21
Keywords: shift responsiveness issues
Access denied ITB12-062b
-REVISED-
VARIOUS INFINITI MODELS WITHOUT NAVIGATION SYSTEM; HANDS-FREE PHONE POOR SOUND QUALITY
The customer reports (or has previously reported) that people on the other end of a phone call cannot hear them.
Customer report may include:
• Voice is choppy or cuts out.
• Voice sounds distant.
• Voice sounds as if speaking through a tunnel.
• Voice sounds like it is under water.

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10-26-2012
319.71 Kbytes Hits 23
Keywords: phone poor quality sound hands-free
 


 
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