VARIOUS INFINITI MODELS; BLUETOOTH® PHONE SYSTEM; INITIAL DIAGNOSIS
If a vehicle comes to the dealer with a Bluetooth® phone system related concern, use this bulletin for initial diagnosis.
-REVISED- 2006-2008 INFINITI M; RATTLE NOISE FROM TOP CORNER OF WINDSHIELD LEFT OR RIGHT
A rattle noise coming form the upper corner of the windshield (left or right side).
-REVISED- VARIOUS INFINITI MODELS WITH NAVIGATION SYSTEM; HANDS-FREE PHONE POOR SOUND QUALITY
The customer reports (or has previously reported) that people on the other end of a phone call cannot hear them.
Customer report may include:
• Voice is choppy or cuts-out.
• Voice sounds distant.
• Voice sounds as if speaking through a tunnel.
• Voice sounds like it is under water.
-REVISED- VARIOUS INFINITI MODELS WITHOUT NAVIGATION SYSTEM; HANDS-FREE PHONE POOR SOUND QUALITY
The customer reports (or has previously reported) that people on the other end of a phone call cannot hear them.
Customer report may include:
• Voice is choppy or cuts out.
• Voice sounds distant.
• Voice sounds as if speaking through a tunnel.
• Voice sounds like it is under water.