2004–2010 INFINITI QX56; POWER BACK DOOR WILL NOT OPEN/CLOSE AND MAKES NOISE
While operating the power back door (lift gate),
• The power motor will not open or close the door,
and/or
• There is a grinding and popping noise inside the rear trim panel.
2011-2013 INFINITI QX56, 2014-2014 QX80; TIPS FOR DIAGNOSING DISABLED AUTO BACK DOOR OPERATION
If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this.
-REVISED- 2004-2008 INFINITI QX56; SEAT BACK BOARD REMOVAL / INSTALLATION
This bulletin contains the Service Procedure for the removal and installation of the seat back board.