-REVISED- VARIOUS INFINITI MODELS WITHOUT NAVIGATION SYSTEM; HANDS-FREE PHONE POOR SOUND QUALITY
The customer reports (or has previously reported) that people on the other end of a phone call cannot hear them.
Customer report may include:
• Voice is choppy or cuts out.
• Voice sounds distant.
• Voice sounds as if speaking through a tunnel.
• Voice sounds like it is under water.
-REVISED- 2006-2007 INFINITI M; CELL PHONE SOUND QUALITY
When making a call using a Bluetooth phone, the person being called says:
• Your voice sounds garbled
• Your words are clipped at the beginning of the word
• They cannot understand what you are saying
VARIOUS INFINITI MODELS; BLUETOOTH® PHONE SYSTEM; INITIAL DIAGNOSIS
If a vehicle comes to the dealer with a Bluetooth® phone system related concern, use this bulletin for initial diagnosis.
2013 INFINITI JX35, 2014 QX60; IDLE QUALITY IN DRIVE AND A/C ON
One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: